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Model Year Problem Record

Cadillac SRX 2012 - Problems, Recalls, and Investigations

The complete public record for the 2012 Cadillac SRX: what owners reported, which systems drew recalls, and where complaints exist that no recall has ever covered.

417Distinct owner complaintsSource: NHTSA Complaints
3Recall campaignsSource: NHTSA Recalls
2Defect investigationsSource: NHTSA Investigations
63Complaints reporting a crash or fireOwner Reports, Unverified

Complaints by System

Distinct complaints naming each system, most reported first. Select a system for its own page.

Did a Recall Cover It?

The join between complaints and recalls for this model year, system by system. A gap does not prove a defect - it means owners reported the problem and no recall campaign covers that system on this model year.

Lighting234 complaints

234 complaints; no recall campaign covers this system.

Brakes45 complaints

45 complaints; no recall campaign covers this system.

Suspension42 complaints

42 complaints; 2 recall campaigns cover this system. Campaigns: 14V571000, 21V473000.

Electrical System32 complaints

32 complaints; no recall campaign covers this system.

Unknown Or Other27 complaints

27 complaints; no recall campaign covers this system.

Vehicle Structure19 complaints

19 complaints; no recall campaign covers this system.

Steering18 complaints

18 complaints; no recall campaign covers this system.

Air Bags15 complaints

15 complaints; no recall campaign covers this system.

Engine15 complaints

15 complaints; no recall campaign covers this system.

Vehicle Speed Control14 complaints

14 complaints; no recall campaign covers this system.

Visibility11 complaints

11 complaints; no recall campaign covers this system.

Power Train11 complaints

11 complaints; no recall campaign covers this system.

Driver Assistance and Stability Systems10 complaints

10 complaints; no recall campaign covers this system.

Wheels7 complaints

7 complaints; no recall campaign covers this system.

Seat Belts4 complaints

4 complaints; no recall campaign covers this system.

Seats4 complaints

4 complaints; 1 recall campaign covers this system. Campaigns: 14V447000.

Fuel and Propulsion System3 complaints

3 complaints; no recall campaign covers this system.

Tires2 complaints

2 complaints; no recall campaign covers this system.

Equipment2 complaints

2 complaints; no recall campaign covers this system.

Latches, Locks and Linkages1 complaints

1 complaints; no recall campaign covers this system.

Recall Campaigns

Every campaign covering this model year, in our own words. The campaign number is the official reference.

14V447000Reported July 23, 2014 - 414,333 vehicles potentially affected

Seats. Recall covering the seats system, reported to NHTSA on July 23, 2014. The campaign covers an estimated 414,333 vehicles across all affected models.

14V571000Reported September 19, 2014 - 290,241 vehicles potentially affected

Suspension. Recall covering the suspension system, reported to NHTSA on September 19, 2014. The campaign covers an estimated 290,241 vehicles across all affected models.

21V473000Reported June 24, 2021 - 380,498 vehicles potentially affected

Suspension. Recall covering the suspension system, reported to NHTSA on June 24, 2021. The campaign covers an estimated 380,498 vehicles across all affected models. NHTSA records carry a do-not-drive advisory for this campaign.

Do Not Drive Advisory

Defect Investigations

NHTSA's Office of Defects Investigation opened these investigations touching this model year.

PE20019Opened November 6, 2020 - Closed December 23, 2021

Rear Toe Link Adjuster Separation. Resulted in recall campaign 21V473000.

PE20019Opened November 6, 2020 - Closed December 23, 2021

Rear Toe Link Adjuster Separation. Resulted in recall campaign 21V473000.

Complaints by Year Received

When this model year's complaints reached NHTSA - whether its problems surfaced early or late in its life.

20127
201311
201416
201512
201625
201733
201848
201987
202062
202149
202231
20238
202411
202512
20265
How to Read These Counts: complaint counts are owner reports to NHTSA, not failure rates. Older and higher-volume vehicles accumulate more reports, and counts are not adjusted for vehicles sold - no per-sales rate or reliability ranking is shown, because the public data does not support one.

Data as of October 30, 2026. Sources: NHTSA Office of Defects Investigation complaints, recalls, and investigations files (U.S. Government public domain). DefectRecord is not affiliated with NHTSA or any manufacturer. For your specific vehicle, use NHTSA's VIN lookup. Report an error.