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Model Year Problem Record

Chevrolet Impala 2002 - Problems, Recalls, and Investigations

The complete public record for the 2002 Chevrolet Impala: what owners reported, which systems drew recalls, and where complaints exist that no recall has ever covered.

795Distinct owner complaintsSource: NHTSA Complaints
4Recall campaignsSource: NHTSA Recalls
6Defect investigationsSource: NHTSA Investigations
94Complaints reporting a crash or fireOwner Reports, Unverified

Complaints by System

Distinct complaints naming each system, most reported first. Select a system for its own page.

Did a Recall Cover It?

The join between complaints and recalls for this model year, system by system. A gap does not prove a defect - it means owners reported the problem and no recall campaign covers that system on this model year.

Electrical System320 complaints

320 complaints; 1 recall campaign covers this system. Campaigns: 14V400000.

Engine184 complaints

184 complaints; 2 recall campaigns cover this system. Campaigns: 09V116000, 15V701000.

Lighting135 complaints

135 complaints; no recall campaign covers this system.

Brakes77 complaints

77 complaints; no recall campaign covers this system.

Steering61 complaints

61 complaints; no recall campaign covers this system.

Air Bags47 complaints

47 complaints; 1 recall campaign covers this system. Campaigns: 02V222000.

Power Train37 complaints

37 complaints; no recall campaign covers this system.

Visibility36 complaints

36 complaints; no recall campaign covers this system.

Fuel and Propulsion System34 complaints

34 complaints; no recall campaign covers this system.

Driver Assistance and Stability Systems33 complaints

33 complaints; no recall campaign covers this system.

Equipment22 complaints

22 complaints; no recall campaign covers this system.

Unknown Or Other19 complaints

19 complaints; no recall campaign covers this system.

Vehicle Speed Control15 complaints

15 complaints; no recall campaign covers this system.

Suspension14 complaints

14 complaints; no recall campaign covers this system.

Tires11 complaints

11 complaints; no recall campaign covers this system.

Vehicle Structure10 complaints

10 complaints; no recall campaign covers this system.

Seats10 complaints

10 complaints; no recall campaign covers this system.

Latches, Locks and Linkages5 complaints

5 complaints; no recall campaign covers this system.

Seat Belts4 complaints

4 complaints; no recall campaign covers this system.

Wheels3 complaints

3 complaints; no recall campaign covers this system.

Recall Campaigns

Every campaign covering this model year, in our own words. The campaign number is the official reference.

02V222000Reported August 9, 2002 - 133,221 vehicles potentially affected

Air Bags. Recall covering the air bags system, reported to NHTSA on August 9, 2002. The campaign covers an estimated 133,221 vehicles across all affected models.

09V116000Reported April 8, 2009 - 1,497,516 vehicles potentially affected

Engine. Recall covering the engine system, reported to NHTSA on April 8, 2009. The campaign covers an estimated 1,497,516 vehicles across all affected models.

14V400000Reported July 3, 2014 - 5,877,718 vehicles potentially affected

Electrical System. Recall covering the electrical system system, reported to NHTSA on July 3, 2014. The campaign covers an estimated 5,877,718 vehicles across all affected models.

15V701000Reported October 26, 2015 - 1,003,556 vehicles potentially affected

Engine. Recall covering the engine system, reported to NHTSA on October 26, 2015. The campaign covers an estimated 1,003,556 vehicles across all affected models.

Defect Investigations

NHTSA's Office of Defects Investigation opened these investigations touching this model year.

EA02030Opened October 22, 2002 - Closed March 9, 2004

ENGINE COMPARTMENT FIRES. Resulted in recall campaign 04V090000.

EA02030Opened October 22, 2002 - Closed March 9, 2004

ENGINE COMPARTMENT FIRES. Resulted in recall campaign 04V090000.

EA02030Opened October 22, 2002 - Closed March 9, 2004

ENGINE COMPARTMENT FIRES. Resulted in recall campaign 04V090000.

PE06017Opened May 15, 2006 - Closed October 25, 2006

ALLEGED HEADLIGHT FAILURE. No recall campaign resulted from this investigation.

PE06017Opened May 15, 2006 - Closed October 25, 2006

ALLEGED HEADLIGHT FAILURE. No recall campaign resulted from this investigation.

PE06017Opened May 15, 2006 - Closed October 25, 2006

ALLEGED HEADLIGHT FAILURE. No recall campaign resulted from this investigation.

Complaints by Year Received

When this model year's complaints reached NHTSA - whether its problems surfaced early or late in its life.

20012
200243
200347
200437
200559
200662
200755
200875
200980
201057
201137
201225
201318
201479
201535
201648
201710
20187
20196
20205
20211
20221
20242
20252
20262
How to Read These Counts: complaint counts are owner reports to NHTSA, not failure rates. Older and higher-volume vehicles accumulate more reports, and counts are not adjusted for vehicles sold - no per-sales rate or reliability ranking is shown, because the public data does not support one.

Data as of October 30, 2026. Sources: NHTSA Office of Defects Investigation complaints, recalls, and investigations files (U.S. Government public domain). DefectRecord is not affiliated with NHTSA or any manufacturer. For your specific vehicle, use NHTSA's VIN lookup. Report an error.