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Model Year Problem Record

Chrysler Pacifica Plug-IN Hybrid 2018 - Problems, Recalls, and Investigations

The complete public record for the 2018 Chrysler Pacifica Plug-IN Hybrid: what owners reported, which systems drew recalls, and where complaints exist that no recall has ever covered.

224Distinct owner complaintsSource: NHTSA Complaints
6Recall campaignsSource: NHTSA Recalls
4Defect investigationsSource: NHTSA Investigations
26Complaints reporting a crash or fireOwner Reports, Unverified

Complaints by System

Distinct complaints naming each system, most reported first. Select a system for its own page.

Did a Recall Cover It?

The join between complaints and recalls for this model year, system by system. A gap does not prove a defect - it means owners reported the problem and no recall campaign covers that system on this model year.

Electrical System83 complaints

83 complaints; 2 recall campaigns cover this system. Campaigns: 18V524000, 20V334000.

Hybrid and Electric Propulsion75 complaints

75 complaints; 3 recall campaigns cover this system. Campaigns: 18V740000, 22V077000, 24V536000.

Engine64 complaints

64 complaints; no recall campaign covers this system.

Power Train40 complaints

40 complaints; no recall campaign covers this system.

Unknown Or Other34 complaints

34 complaints; no recall campaign covers this system.

Fuel and Propulsion System19 complaints

19 complaints; no recall campaign covers this system.

Vehicle Speed Control13 complaints

13 complaints; no recall campaign covers this system.

Driver Assistance and Stability Systems13 complaints

13 complaints; no recall campaign covers this system.

Brakes8 complaints

8 complaints; no recall campaign covers this system.

Steering7 complaints

7 complaints; no recall campaign covers this system.

Suspension6 complaints

6 complaints; 1 recall campaign covers this system. Campaigns: 19V143000.

Vehicle Structure5 complaints

5 complaints; no recall campaign covers this system.

Lighting4 complaints

4 complaints; no recall campaign covers this system.

Seats3 complaints

3 complaints; no recall campaign covers this system.

Visibility1 complaints

1 complaints; no recall campaign covers this system.

Seat Belts1 complaints

1 complaints; no recall campaign covers this system.

Recall Campaigns

Every campaign covering this model year, in our own words. The campaign number is the official reference.

18V524000Reported August 9, 2018 - 12,779 vehicles potentially affected

Electrical System. Recall covering the electrical system system, reported to NHTSA on August 9, 2018. The campaign covers an estimated 12,779 vehicles across all affected models.

18V740000Reported October 19, 2018 - 10,260 vehicles potentially affected

Hybrid and Electric Propulsion. Recall covering the hybrid and electric propulsion system, reported to NHTSA on October 19, 2018. The campaign covers an estimated 10,260 vehicles across all affected models.

19V143000Reported February 28, 2019 - 47,771 vehicles potentially affected

Suspension. Recall covering the suspension system, reported to NHTSA on February 28, 2019. The campaign covers an estimated 47,771 vehicles across all affected models.

20V334000Reported June 9, 2020 - 23,079 vehicles potentially affected

Electrical System. Recall covering the electrical system system, reported to NHTSA on June 9, 2020. The campaign covers an estimated 23,079 vehicles across all affected models.

22V077000Reported February 11, 2022 - 16,741 vehicles potentially affected

Hybrid and Electric Propulsion. Recall covering the hybrid and electric propulsion system, reported to NHTSA on February 11, 2022. The campaign covers an estimated 16,741 vehicles across all affected models. Owners are advised to park outside because of a fire risk.

Park Outside Advisory
24V536000Reported July 18, 2024 - 15,910 vehicles potentially affected

Hybrid and Electric Propulsion. Recall covering the hybrid and electric propulsion system, reported to NHTSA on July 18, 2024. The campaign covers an estimated 15,910 vehicles across all affected models. Owners are advised to park outside because of a fire risk.

Park Outside Advisory

Defect Investigations

NHTSA's Office of Defects Investigation opened these investigations touching this model year.

PE22008Opened July 22, 2022 - Closed March 27, 2024

Transmission fault leading to loss of motive power. Resulted in recall campaign 23V010.

PE24028Opened October 3, 2024 - Closed June 5, 2025

Electrical arcing and thermal events, potentially leading to fires, while utilizing Enel X Way USA, LLC's JuiceBox residential charger.. No recall campaign resulted from this investigation.

RQ24001Opened January 16, 2024 - Open

Ignition-off high voltage battery fire (Remedy effectiveness of Recall 22V-077). Resulted in recall campaign 26V362.

RQ24004Opened February 27, 2024 - Open

Loss of motive power due to an internal wiring connector short.. No recall campaign resulted from this investigation.

Complaints by Year Received

When this model year's complaints reached NHTSA - whether its problems surfaced early or late in its life.

20171
201841
201931
202010
202113
202262
202331
202429
20254
20262
How to Read These Counts: complaint counts are owner reports to NHTSA, not failure rates. Older and higher-volume vehicles accumulate more reports, and counts are not adjusted for vehicles sold - no per-sales rate or reliability ranking is shown, because the public data does not support one.

Data as of October 30, 2026. Sources: NHTSA Office of Defects Investigation complaints, recalls, and investigations files (U.S. Government public domain). DefectRecord is not affiliated with NHTSA or any manufacturer. For your specific vehicle, use NHTSA's VIN lookup. Report an error.