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Model Year Problem Record

Ford Freestar 2004 - Problems, Recalls, and Investigations

The complete public record for the 2004 Ford Freestar: what owners reported, which systems drew recalls, and where complaints exist that no recall has ever covered.

1,225Distinct owner complaintsSource: NHTSA Complaints
4Recall campaignsSource: NHTSA Recalls
18Defect investigationsSource: NHTSA Investigations
42Complaints reporting a crash or fireOwner Reports, Unverified

Complaints by System

Distinct complaints naming each system, most reported first. Select a system for its own page.

Did a Recall Cover It?

The join between complaints and recalls for this model year, system by system. A gap does not prove a defect - it means owners reported the problem and no recall campaign covers that system on this model year.

Power Train872 complaints

872 complaints; 1 recall campaign covers this system. Campaigns: 12V006000.

Electrical System119 complaints

119 complaints; no recall campaign covers this system.

Engine118 complaints

118 complaints; no recall campaign covers this system.

Vehicle Structure95 complaints

95 complaints; no recall campaign covers this system.

Seats87 complaints

87 complaints; 1 recall campaign covers this system. Campaigns: 13V081000.

Brakes72 complaints

72 complaints; no recall campaign covers this system.

Vehicle Speed Control33 complaints

33 complaints; no recall campaign covers this system.

Suspension28 complaints

28 complaints; no recall campaign covers this system.

Steering27 complaints

27 complaints; 1 recall campaign covers this system. Campaigns: 03V457000.

Unknown Or Other25 complaints

25 complaints; no recall campaign covers this system.

Wheels25 complaints

25 complaints; 1 recall campaign covers this system. Campaigns: 04V446000.

Fuel and Propulsion System23 complaints

23 complaints; no recall campaign covers this system.

Visibility16 complaints

16 complaints; no recall campaign covers this system.

Latches, Locks and Linkages14 complaints

14 complaints; no recall campaign covers this system.

Driver Assistance and Stability Systems13 complaints

13 complaints; no recall campaign covers this system.

Air Bags9 complaints

9 complaints; no recall campaign covers this system.

Equipment7 complaints

7 complaints; no recall campaign covers this system.

Seat Belts6 complaints

6 complaints; no recall campaign covers this system.

Tires6 complaints

6 complaints; no recall campaign covers this system.

Lighting3 complaints

3 complaints; no recall campaign covers this system.

Recall Campaigns

Every campaign covering this model year, in our own words. The campaign number is the official reference.

03V457000Reported November 6, 2003 - 23,996 vehicles potentially affected

Steering. Recall covering the steering system, reported to NHTSA on November 6, 2003. The campaign covers an estimated 23,996 vehicles across all affected models.

04V446000Reported September 13, 2004 - 34,013 vehicles potentially affected

Wheels. Recall covering the wheels system, reported to NHTSA on September 13, 2004. The campaign covers an estimated 34,013 vehicles across all affected models.

12V006000Reported January 9, 2012 - 206,452 vehicles potentially affected

Power Train. Recall covering the power train system, reported to NHTSA on January 9, 2012. The campaign covers an estimated 206,452 vehicles across all affected models.

13V081000Reported March 7, 2013 - 196,667 vehicles potentially affected

Seats. Recall covering the seats system, reported to NHTSA on March 7, 2013. The campaign covers an estimated 196,667 vehicles across all affected models.

Defect Investigations

NHTSA's Office of Defects Investigation opened these investigations touching this model year.

DP09004Opened June 4, 2009 - Closed September 7, 2010

Engine stalling. No recall campaign resulted from this investigation.

EA09016Opened November 10, 2009 - Closed February 2, 2012

Transmission Torque Converter Failure. Resulted in recall campaign 12V006000.

EA09016Opened November 10, 2009 - Closed February 2, 2012

Transmission Torque Converter Failure. Resulted in recall campaign 12V006000.

EA12003Opened April 23, 2012 - Closed May 2, 2013

Corrosion of Third-Row Seat Attachment. Resulted in recall campaign 13V081000.

EA12003Opened April 23, 2012 - Closed May 2, 2013

Corrosion of Third-Row Seat Attachment. Resulted in recall campaign 13V081000.

EA12003Opened April 23, 2012 - Closed May 2, 2013

Corrosion of Third-Row Seat Attachment. Resulted in recall campaign 13V081000.

EA12003Opened April 23, 2012 - Closed May 2, 2013

Corrosion of Third-Row Seat Attachment. Resulted in recall campaign 13V081000.

EQ12010Opened September 28, 2012 - Closed December 31, 2012

Stabilus Rear Liftgate Struts Failing. No recall campaign resulted from this investigation.

PE09033Opened July 15, 2009 - Closed November 17, 2009

TORQUE CONVERTER OUTPUT SHAFT FAILURE. No recall campaign resulted from this investigation.

PE09033Opened July 15, 2009 - Closed November 17, 2009

TORQUE CONVERTER OUTPUT SHAFT FAILURE. No recall campaign resulted from this investigation.

PE10033Opened August 23, 2010 - Closed July 15, 2011

Engine Stalling. No recall campaign resulted from this investigation.

PE10033Opened August 23, 2010 - Closed July 15, 2011

Engine Stalling. No recall campaign resulted from this investigation.

PE11033Opened September 13, 2011 - Closed December 7, 2012

Service Jack Failure. No recall campaign resulted from this investigation.

PE11039Opened December 21, 2011 - Closed April 27, 2012

Corrosion of Third-Row Seat Attachment. No recall campaign resulted from this investigation.

PE11039Opened December 21, 2011 - Closed April 27, 2012

Corrosion of Third-Row Seat Attachment. No recall campaign resulted from this investigation.

PE11039Opened December 21, 2011 - Closed April 27, 2012

Corrosion of Third-Row Seat Attachment. No recall campaign resulted from this investigation.

PE11039Opened December 21, 2011 - Closed April 27, 2012

Corrosion of Third-Row Seat Attachment. No recall campaign resulted from this investigation.

PE11039Opened December 21, 2011 - Closed April 27, 2012

Corrosion of Third-Row Seat Attachment. No recall campaign resulted from this investigation.

Complaints by Year Received

When this model year's complaints reached NHTSA - whether its problems surfaced early or late in its life.

200416
200528
200615
200735
2008103
2009171
2010193
2011170
2012177
2013107
201450
201538
201632
201730
201818
201918
20207
20217
20223
20233
20242
20252
How to Read These Counts: complaint counts are owner reports to NHTSA, not failure rates. Older and higher-volume vehicles accumulate more reports, and counts are not adjusted for vehicles sold - no per-sales rate or reliability ranking is shown, because the public data does not support one.

Data as of October 30, 2026. Sources: NHTSA Office of Defects Investigation complaints, recalls, and investigations files (U.S. Government public domain). DefectRecord is not affiliated with NHTSA or any manufacturer. For your specific vehicle, use NHTSA's VIN lookup. Report an error.